Joe Jensen
Noble, USA
Title: Device training and onboarding: Patient preference of smart training devices
Biography
Biography: Joe Jensen
Abstract
For patients diagnosed with chronic medical conditions, daily self-administration using drug delivery devices, such as inhalers, MDIs and DPIs, is often necessary to successfully complete a treatment program. However, recent studies have shown that many patients are struggling to follow all the required steps outlined in the provided Instructions for Use (IFU) document.The lack of proper patient education around administering treatment, known as the onboarding, often results in misuse, user errors or discontinued use of a prescribed drug, costing the healthcare industry billions every year. According to a recent survey conducted by the University of Texas Medical Branch at Galveston (UTMB), 93 percent of patients use their inhaler incorrectly. Multisensory Training Devices are an example of recent improvements in technology that assist in creating an easier experience for patients to self-administer their medication. A user study conducted by Noble in Orlando, Fl. determined that 82 percent of users are most confident when training and onboarding with smart training devices that detect and teach them how to prevent errors. Additionally, smart training devices with error detecting technologies are preferred methods in overcoming anxiety and preventing errors. Participants will walk away with learnings for the next generation of self-administration in regards to error correcting trainers that decrease patient anxiety and increase sufficient completion of treatment programs.